Aspen Sound in Boise, ID Closed now

Reviews about Aspen Sound

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  October 29, 2019, by Jeramie Hoelzle
  Rudely told me I should have called & gladly helped the guy without hesitation that pulled up in a $60,000 ride. I have money also. & prices are sky high. I went somewhere else & got help & a complete system cause they were not rude & a lot better prices.
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  October 27, 2019, by Jordan Armstrong
  My family and I have been long time customers of Aspen Sound, but a recent experience again confirmed why I continue to support this business. Brett and his crew went above and beyond to assist me with a warranty issue with a product (not an install issue). Couldn’t be more happy with the outcome. Will definitely keep going to them for all mobile electronics needs.
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  July 15, 2019, by James Balderston
  I chose Aspen because they were local, established, and had good reviews. I had them install remote start, a stereo, and an extra USB charger into my car. The installation went fine, but as soon as the temperature dropped below 30 degrees, the remote start would no longer work correctly. The car would start, but it would only run a few seconds and then turn itself off. I scheduled an appointment and took it back to Aspen. Austin replace the key fob, but this did not address the original problem as the car was receiving a signal to start it just wouldn't stay running. Austin then told me that it must have been "too cold" for the car to run at all. 30 degrees is too cold....? Huh. When I pressed him about fixing the actual issue, he deflected, made excuses, and made it very clear that he was not going to do anything else. I Googled the issue, and determine that I needed to "re-learn the remote start unit to the cars tachometer signal", which took about 30 seconds from the driver seat of my car. Problem solved. Unfortunately, as I drove away from the shop, my abs, traction, and airbag lights all came on. And then they went off. And then I hit a bump and they came back on. I have never had any electrical issues with his car before, and it seems more than coincidence that these issues popped up after the remote start work. The stereo they installed also doesn't keep correct time. Basically, the shop took my money, gave me a product that didn't work, gave me crappy customer service, and caused electrical problems with my brakes, traction control and airbag. I can't say anything positive about this experience.
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  January 23, 2019, by Mark Grady
  These guys are top notch!! Austin, Brett and Jake were helping me out here and they were very knowledgeable. I wanted a quality system to update my 9 year old system. These guys provided a professional evaluation of what was most economical for me which ended up being just a speaker upgrade. The honest installation took awhile due to extra brackets and outfitting of the state of the art speakers and WOW...the sound is amazing!! It sounds so good I don't need to turn it down! I am absolutely pleased with the outcome and I will be doing future business with these guys!! Thanks guys!! See you soon!!